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New Member

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1 Message

Wednesday, February 19th, 2020 7:32 PM

Accessing my account from overseas

Hello, I'm currently overseas and realized that I forgot to suspend my prepaid account and saw that I have been charged for the past few months? I've been trying to access my account so I this doesn't happen again, but my browser won't let me. How can I solve this problem? Thanks.

Accepted Solution

Official Solution

Former Employee

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32.9K Messages

4 years ago

call the international number or cancell the card that the account is associated. you cannot access your account from outside the US

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