Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!

New Member


1 Message

Wednesday, February 19th, 2020 7:32 PM

Accessing my account from overseas

Hello, I'm currently overseas and realized that I forgot to suspend my prepaid account and saw that I have been charged for the past few months? I've been trying to access my account so I this doesn't happen again, but my browser won't let me. How can I solve this problem? Thanks.

Accepted Solution

Official Solution

Former Employee


32.9K Messages

4 years ago

call the international number or cancell the card that the account is associated. you cannot access your account from outside the US

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.