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R

New Member

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2 Messages

Thu, Jul 2, 2020 1:53 AM

About resetting the password

I forget my password, but I have already left the U.S..

Therefore, I cannot receive the text to reset the password.

Responses

sandblaster

ACE - Expert

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40.5K Messages

a month ago

There is no alternative to receiving the text to reset your password but it wouldn’t matter if you could receive the text. Account access is blocked from most locations abroad. 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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2 Messages

Thank you. However, in this case, how could I change the usage of my account or just close my account? Because it is ATT prepaid, it keeps charging from my Chase account.

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