Let's look into whether it's possible to use the app on a desktop website. Currently, it's primarily used for apps. However, we invite you to visit ZenKey for a complete list of where it can be used.
Additionally, for more information, we invite you to also refer to ZenKey eSupport.
This ZenKey thing seems to be somewhat of a joke. I try to add an account using the ZenKey app, then it says it's going to send me to that AT&T site, where there is literally zero information about what I'm supposed to do at that point. The search for ZenKey gives me zero information. Nothing related to ZenKey in my Account Settings/profile. I try logging in with ZenKey, that doesn't work either. So I'm sitting here laughing because like I said in the beginning .. this is somewhat of a joke.
"Sign in with ZenKey" is currently available on the sign-in pages of the following AT&T websites (mobile apps and other properties coming later):
- AT&T TV / AT&T TV NOW - myAT&T - Currently from AT&T (aka AT&T Mail) - DirecTV - NFL Sunday Ticket
Once Customers set up the ZenKey app and register for a profile on their Android or iOS mobile phone, they can click on "Sign in with ZenKey" on one of the sign-in pages listed above to begin the initial sign-in process. Steps are outlined in the flow. More info on ZenKey can be found here:
ATTHelp
Community Support
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231.3K Messages
3 years ago
ZeNKey is a great tool, @Banker2!
Let's look into whether it's possible to use the app on a desktop website. Currently, it's primarily used for apps. However, we invite you to visit ZenKey for a complete list of where it can be used.
Additionally, for more information, we invite you to also refer to ZenKey eSupport.
We hope this info helps.
Lar, AT&T Community Specialist
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gsaprito
New Member
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1 Message
3 years ago
This ZenKey thing seems to be somewhat of a joke. I try to add an account using the ZenKey app, then it says it's going to send me to that AT&T site, where there is literally zero information about what I'm supposed to do at that point. The search for ZenKey gives me zero information. Nothing related to ZenKey in my Account Settings/profile. I try logging in with ZenKey, that doesn't work either. So I'm sitting here laughing because like I said in the beginning .. this is somewhat of a joke.
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artkey
New Member
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1 Message
3 years ago
"Sign in with ZenKey" is currently available on the sign-in pages of the following AT&T websites (mobile apps and other properties coming later):
- AT&T TV / AT&T TV NOW
- myAT&T
- Currently from AT&T (aka AT&T Mail)
- DirecTV
- NFL Sunday Ticket
Once Customers set up the ZenKey app and register for a profile on their Android or iOS mobile phone, they can click on "Sign in with ZenKey" on one of the sign-in pages listed above to begin the initial sign-in process. Steps are outlined in the flow. More info on ZenKey can be found here:
Get help with ZenKey
https://www.att.com/support/article/wireless/KM1375562
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