Billy312's profile

New Member

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1 Message

Fri, Jun 24, 2022 8:30 PM

Worst service ever!

This is the second time needing a tow and have been left hanging. The first time I waited for hours only to be left stranded. I ended up ordering my own tow and paid for it out of pocket. 
I am currently stranded and have been waiting for four hours. My original tow never showed so it was cancelled and a new tow ordered. Keeping my fingers crossed. It is also costing me $190 out of pocket.
AT&T roadside service is definitely not worth it. I will absolutely be canceling this service and just spend the money for a reliable roadside assistance program…AAA.

ATTHelp

Community Support

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195K Messages

1分前

Hey there Billy312, we're here to help!

Let's meet in a Direct Message to discuss canceling the Roadside Assistance. Please check your Direct Message Inbox, which is the chat icon next to the bell icon in the upper right corner of the Forums page.
 
In the meantime, we would also like to submit feedback about your customer experience so that we can work on our areas of opportunity.

We hope to hear from you!

Carlton, AT&T Community Specialist
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