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joanopague's profile

New Member


1 Message

Thursday, December 1st, 2022 2:13 AM

Will Active armor advance mobile security show location on my app's call logs?

when an unknown call came in, it look up the location where the call is coming from but when i check my call logs, it does not show the location , why is that ?

Accepted Solution

Official Solution


Community Support


207.5K Messages

2 months ago

We want to answer your question regarding the AT&T Active Armor app, @joanopague.


In order to access this feature within the AT&T Active Armor app, you must be in AT&T HD Voice coverage area to be alerted to caller name and location. 


If you're unable to review these details, open the app and go to My Device to enable system and passcode or screen lock alerts. These notify you of pending operating system updates for your device. System updates may help fix security concerns that you currently have any knowledge of.


Feel free to reach back out to us to let us know if you have any other inquiries! 


Thanks for seeking help from the AT&T Community Forums.


Lynn, AT&T Community Specialist



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