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Sun, Oct 20, 2019 11:10 PM

Wifi calling is telling me that my address isnt valid in the emerceny 911 database.

I cant use my wifi calling because it says that my address isn't valid according to the emergency 911 database. I am using the same address as on file and I have a valid address. I live in a dead zone for reception and need to use wifi calling to make and receive calls from home. Can someone tell me what I can do to fix this?


Brand User

Community Support


140.8K Messages

a year ago

Hi @Damionv,


Thank you for reaching out to us today. We'll be delighted to assist you.


We were having issues with Wifi Calling; however as of today (10/22), it should be operating normally. Please try it again and let us know if you're able to set it up. If not, please let us now what happens or what error message you get.


Darais, AT&T Community Specialist

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