Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Get the myAT&T app
Eagleandfox's profile

Tutor

 • 

3 Messages

Mon, Aug 28, 2017 1:31 PM

WI FI Calling and PrePaid?

We had a cell outage in our area, so I tried to enable WI FI Calling and I got (and still get) an error that states that Wi Fi Calling is not able to activate due to our account type.  (EDS0002 is the error that appears in parenthesis).  I have an iPhone 7S that used to do wi fi calling before we switched to PrePaid.  So are PrePaid plans not able to do Wi Fi Calling?

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

59.9K Messages

5年前

Correct, prepaid does not support wifi calling.

Tutor

 • 

3 Messages

5年前

Thanks - we weren't aware of this - even with all the checking we did into the carriers, plans and features.  Hopefully they offer that up soon.  

GLIMMERMAN76

ACE - Expert

 • 

23.4K Messages

5年前


@Eagleandfox wrote:

Thanks - we weren't aware of this - even with all the checking we did into the carriers, plans and features.  Hopefully they offer that up soon.  


dont count on wifi calling on prepaid anytime soon.  IF they do it it wont be on iphones that are not sold as prepaid....  ATT is really stupid with these advanced features.

Tutor

 • 

3 Messages

5年前

It seems crazy to not allow that feature. 

GLIMMERMAN76

ACE - Expert

 • 

23.4K Messages

5年前


@Eagleandfox wrote:

It seems crazy to not allow that feature. 


@Eagleandfox

 

On prepaid not really...  ATT hopes it drives people to post paid service....  I know stupid right....  So till they see tons of defections they are not going to change a thing.

Contributor

 • 

2 Messages

5年前

Go to text now

Contributor

 • 

1 Message

4年前

Hello At&t Forum:

Whenever i try to enable my wi fi calling, i get the error message: "Provisioning failed, please try again later."   Has anyone else received this error message and/or know how to fix this?

 

Thanks!

kitnbob

Mentor

 • 

41 Messages

4年前

@GLIMMERMAN76

OK. no wi-fi calling on prepaid plans.

Can you recommend the least expensive monthly plan that will work? Smiley Happy 

 

GLIMMERMAN76

ACE - Expert

 • 

23.4K Messages

4年前

@kitnbob

 

prices are right on the website.

Anonymous

New Member

 • 

25.7K Messages

4年前

As of January 28, 2019 5:30p EST I have HD Voice & WiFi Calling enabled on my AT&T Prepaid plan AT&T Branded iPhone 6S and unlocked non-AT&T iPhone SE.  CS said it may take awhile to roll out to all customers but local AT&T store said when a new feature is rolled out it will go to all customers at the same time.

GLIMMERMAN76

ACE - Expert

 • 

23.4K Messages

4年前

Folks need to remember this is for ATT branded android phones and the pixel 3xl on the wifi calling the lists of Volte only devices aka HD voice is a little longer.  Any iPhone will work with wifi calling and volte.

kitnbob

Mentor

 • 

41 Messages

4年前

@yoitsme
thanks but I have a “new” error message now.
“Oops! Wi-Fi Calling can’t be turned on right now. Please call 611 for further assistance (APP0008)
kitnbob

Mentor

 • 

41 Messages

3年前

Apr 12 2019 I got an email from AT&T saying

" Now with AT&T Prepaid you get AT&T HD Voice

Plus Wi-Fi Calling

It works!!

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.