Why does it cost $5.00 per month per line to block telemarketers and other unwanted calls?
I think this is an outrageously high cost. I'd venture that a 25₵ monthly charge (per bill) to allow users to manage this feature through their accounts would not only cover the infrastructure cost of providing the service but would be at least modestly profitable for AT&T.
Must every service yield a 200%+ profit margin? As this is a safety and privacy enhancement for the customer as well as a feature that land line providers make a available at minimal or no cost, it seems very reasonable to expect as much from a mobile service provider.
These unwanted calls are already a cost to the customer. Paying the current fee still requires you to call Customer Service to have a number blocked which is an unnecessary waste of time. I for one would gladly pay a modest monthly fee for a service that required no interaction by AT&T personnel.
This type of feature should be included in any service plan for exponentially less thank the current charges.