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Why do I have unlimited sponsored data and then get throttled by package data limit?
I want to get a straight answer from somebody. I have been a customer since 2000 with my first phone number and my current number has been active since 2004. I have Direct and Wireless bundled and use the Directv app to stream tv since it will be September 1st before my service can be installed at my new house. When I use all my package data I get reduced speeds(I understand this and do not have a problem with this) but my package says unlimited sponsored data and I can only assume that it is the Directv app using the sponsored data, as the usage of sponsored data and the usage counter for the app coincide. My question is when my package data hits the limit does it slow sponsored down as well and if so why? I've used 19 gigs so far this month of unlimited sponsored data and now it's so slow that me and the kids have no tv until the 1st. Thanks.