Why can’t I log in ANYWHERE except myAT&T!?
I’m so upset right now! I broke away from my moms account yesterday, and got my own account. I had a previous AT&T ID from posting on the forums here, so I used that to set up my new wireless account.
I am am having trouble logging into at&t Thanks, it keeps telling me “401-ID: CustomerProfile-1000 - No account found”. So, after deleting the app, reinstalling, and trying the website itself (with the same error) I decided to come try the forum.
I CANT LOGIN TO THE FORUM NOW. I HAD TO CREATE A WHOLE NEW ID JUST TO POST THIS.
I am FURIOUS. I like the service I get from AT&T but this is infuriating! I don’t get why I can’t access the Thanks program or my original forum account anymore! The password has NOT changed. I can’t even use my DigitalLife ID on the website and I DEFINITELY haven’t changed that password!