What is the incentive for staying with this ATT&T?

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@Kenny123 wrote:
One caveat is they are not required to include tax. Another is giving you
$5.00 off a month for a year as a promotional item.

I asked for a particular package that said did not exist. In February I
changed programs 3 times and was e mailed a PDF fike listing all their
offerings. Guess what. What I asked for was listed. These sales people
LIE, LIE and LIE. Maybe they have quotas??? I now have what I asked for
and to get even they, (AT&T) have made Outlook 2010 almost unusable.
However If you had E Mail accounts under the old DSL you might be able to
create a sub account and use one of the unusable accounts in Outlook as an
alias. I did and have had some limited success.

Read and print everything AT&T has to say about E Mail. They want us to
use web mail as we will have to view Advertising. Another rounds of
problems with AT&T and I am gone. Outlook is a full featured app . the
only web mail that comes close to Outlook is Google.

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Most ISP's are dumping pop mail accounts these days.  Besides here at work I dont use outlook.  but then again we have 32000 users on OWA accounts.  

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@Kenny123 wrote:
Not to hard to figure out when you read the paper bill. That is why AT&T
is trying so hard to eliminate paper bills. We can throw a wrench in
their philosophy by paying our bills by check!

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Just because they are trying to save money on paper, you are still able to view your bill on line(PDF).

All mobile data share plans have a $40 fee for adding a smart phone to the plan. You get a DISCOUNT for not choosing subsidy pricing. I.E. Next or buying outright clearly stated everywhere. Know what you are buying. If you choose subsidy pricing obviously the phone is out of your price range as it is more expensive to buy outright.

I have never paid 30% of the cost of a car and agreed to a 2 year contract of buying service from the dealer. Apples and Oranges