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ronphillips's profile

Tutor

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8 Messages

Tuesday, October 14th, 2014 8:24 AM

What is the incentive for staying with this ATT&T?

I have been using AT&T since it was once Cingulair. And I am a firm believer that you get what you pay for. So I never mind paying a little more to get better service with you my plans. But now my two year contract is up. Like I have done in the past I want trade my phone up and sign up again. However I was told that now I can just trade my old galaxy s3 up and get a discount on something like a s5. I have to pay out right for it, and still sign another contract. I dont get why I would want to do that? Why would I wanna pay more when I already budget my phone bill for the past 2 years. The plan fine, the cycel of every two year I can upgrade my phone to the newest hottest device for max $200, has always had a charm. Why cant   I do that anymore with out be penialized? I figure staying with the company means something. I just feel like just another faceless number. 

 

Ron

Mentor

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54 Messages

8 years ago

Not true...if the price says free...then I am charged a penalty for
selecting the option...that is deceptive marketing.

---Insert 1Reply Above This Line---

Mentor

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54 Messages

8 years ago

So many people are...I guess at some point they will get a clue.
Fair and honest pricing

Mentor

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54 Messages

8 years ago

Very true. There is a company right now calculating an honest and open
pricing model. AT&T should take notes

Anonymous

New Member

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25.7K Messages

8 years ago


@Unappreciated wrote:
Not true...if the price says free...then I am charged a penalty for
selecting the option...that is deceptive marketing.

---Insert 1Reply Above This Line---

I guess with that theory then it is deceptive marketing to expect me to pay the bill on a "free" phone because it is supposed to be "free"? The phone is free not the fee to add it to the plan, this is not deceptive marketing. A "free" phone still requires you to pay for service under contract for 2 years... One could argue that is not "free". It also states restrictions apply and on a qualified plan. You cannot get the free phone without activating it with the carrier, does that mean it is not free? It is not deceptive marketing when the customer doesn't know what they are buying, expecially when explained in the details. I do my research to know what I am getting and what I will be charged because it is my reposibility to know for myself. That is why you need to be 18+ to sign a contract. The law figures that 18 is the magic number for responsibility. (They may be wrong)

deenalove08

Guru

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901 Messages

8 years ago


@Unappreciated wrote:
Not true...if the price says free...then I am charged a penalty for
selecting the option...that is deceptive marketing.

---Insert 1Reply Above This Line---

You are not charged a "penalty", you just don't get the discount for being on the NEXT program or if you bought the phone outright.

deenalove08

Guru

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901 Messages

8 years ago




@Unappreciated wrote:
Very true. There is a company right now calculating an honest and open
pricing model. AT&T should take notes

@Unappreciated wrote:
So many people are...I guess at some point they will get a clue.
Fair and honest pricing


 

What do you call "honest pricing"?  Who clasifies what is "honest"?

Kenny123

Teacher

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21 Messages

8 years ago

Not to hard to figure out when you read the paper bill. That is why AT&T
is trying so hard to eliminate paper bills. We can throw a wrench in
their philosophy by paying our bills by check!

Kenny123

Teacher

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21 Messages

8 years ago

One caveat is they are not required to include tax. Another is giving you
$5.00 off a month for a year as a promotional item.

I asked for a particular package that said did not exist. In February I
changed programs 3 times and was e mailed a PDF fike listing all their
offerings. Guess what. What I asked for was listed. These sales people
LIE, LIE and LIE. Maybe they have quotas??? I now have what I asked for
and to get even they, (AT&T) have made Outlook 2010 almost unusable.
However If you had E Mail accounts under the old DSL you might be able to
create a sub account and use one of the unusable accounts in Outlook as an
alias. I did and have had some limited success.

Read and print everything AT&T has to say about E Mail. They want us to
use web mail as we will have to view Advertising. Another rounds of
problems with AT&T and I am gone. Outlook is a full featured app . the
only web mail that comes close to Outlook is Google.

Kenny123

Teacher

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21 Messages

8 years ago

Amen and good service. I have made contact with them and they are at the
top of my list.
Kenny123

Teacher

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21 Messages

8 years ago

They get u both ways. Even if you buy the phone and buy a $25 use card at
10 cents a minute u get screwed.



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