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Community Support

Community Support

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2.6K Messages

Fri, Dec 1, 2017 9:07 PM

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Welcome to AT&T Community - Solutions & Tips to Resolve Mobility, Internet, and Email

Learn how to resolve most issues fast and easy

You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work. 

Also, don't forget to check out currently.com! You can view email, online news, search the web, and more all from one spot!

3G Sunset - Your Phone May Not Be Ready

Learn about the 3G Sunset and make sure you are ready. Did your device stop working? Learn why.

Waiting for AT&T Fiber Internet?

Learn how to get AT&T Fiber Internet to your home, in some instances and what to look out for.

The latest Mobility Deals

It's that time of year, check out what AT&T is doing for Dads & Grads!

Top Solutions

Wireless Tips & Solutions

Internet Tips & Solutions

Email Tips & Solutions

HBO MAX Tips & Solutions 

FastFix:

Restart Your Device

FastFix:

Reboot Your Modem

FastFix:

Clear cache and cookies on your browser

FastFix:

Clear cache on the app. *varies by device

Improve low or no signal Improve Wi-Fi Speeds Free Email - Things to know Sign-In Help & Troubleshooting

Resolve messaging issues on Andriod or Apple

Resolve loss of service Client Setup

Resolve buffering & streaming

issues

How to return your trade-in Optimize your browser Learn how to combat spam now Learn about HBO MAX
More solutions and tips for voicemail, a slow-running device, hotspots, and more! More solutions and tips for gaming, slow browsing, video conferencing, and more! Email, Client Troubleshooting & More

Other Products and Services

AT&T Fixed Wireless Internet

AT&T Mobile Hotspots

Don't Call In, Use Our App

Generic Information 

FastFix:

Reboot Your Modem

FastFix:

Reboot your hotspot

Resolve service issues without calling in with our troubleshooting & solution app AT&T Postmaster
Understanding Fixed Wireless Internet The best spot for your hotspot Fix wireless issues Property Damage Claim 
Don't let the modem environment affect your Wi-Fi. Improve Wi-FI coverage Schedule a tech for your internet service The Future of AT&T
Where you place your modem determines your Wi-Fi quality Learn how to setup your hotspot and troubleshoot Learn if there is an outage! Text the word myATT to 556699 to download it

Need Reward Help?

Redeem or contact our

reward team

More Helpful Solutions and Information

If you don't find the answer you're looking for, not to worry, search the forums or ask us a question. One of our specialists will get in touch with you! Don't forget to bookmark this page!

ChrisZ, AT&T Community Specialist 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

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Accepted Solution

Official Solution

Community Support

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2.6K Messages

5 y前

Welcome to AT&T! We put together some great information to help guide you through the forums and find the information you are looking for!

 

ChrisZ, AT&T Community Specialist 

New Member

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1 Message

3 y前

I have received my att reward gift card for my iPhone

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.