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Community Support


2.7K Messages

Friday, December 1st, 2017 9:07 PM


Welcome to AT&T Community - Solutions & Tips to Resolve Mobility, Internet, and Email

Learn how to resolve most issues fast and easy

You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work. 

Key New Items

3G Sunset is here: Learn why your device isn't making calls.

AT&T Fiber Internet: Get AT&T Fiber Internet to your home

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Top Solutions

Wireless Tips & Solutions

Internet Tips & Solutions

Email Tips & Solutions 

HBO MAX Tips & Solutions 


Restart Your Device


Reboot Your Modem


Clear cache and cookies on your browser


Clear cache on the app. *varies by device

Improve low or no signal Improve Wi-Fi Speeds Free Email - Things to know Sign-In Help & Troubleshooting

Resolve messaging issues on Andriod or Apple

Resolve loss of service Client Setup

Resolve buffering & streaming


How to return your trade-in Optimize your browser Learn how to combat spam now Learn about HBO MAX
More solutions and tips for voicemail, a slow-running device, hotspots, and more! More solutions and tips for gaming, slow browsing, video conferencing, and more! Email, Client Troubleshooting & More

Other Products & Services 

AT&T Fixed Wireless Internet

AT&T Mobile Hotspots

Don't Call In, Use Our App

Generic Information 


Reboot Your Modem


Reboot your hotspot

Resolve service issues without calling in with our troubleshooting & solution app AT&T Postmaster
Understanding Fixed Wireless Internet The best spot for your hotspot Fix wireless issues Property Damage Claim 
Don't let the modem environment affect your Wi-Fi. Improve Wi-FI coverage & Learn how hotspots work Schedule a tech for your internet service The Future of AT&T
Where you place your modem determines your Wi-Fi quality Learn how to setup your hotspot and troubleshoot Learn if there is an outage! Text the word myATT to 556699 to download it

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Also, don't forget to check out! You can view email, online news, search the web, and more all from one spot!

ChrisZ, AT&T Community Specialist 

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Community Support


2.7K Messages

6 years ago

Welcome to AT&T! We put together some great information to help guide you through the forums and find the information you are looking for!


ChrisZ, AT&T Community Specialist 

New Member


1 Message

4 years ago

I have received my att reward gift card for my iPhone

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