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New Member

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2 Messages

Sat, Dec 5, 2020 7:05 PM

Voicemail box deleted by att on new mobile phone setup

My voicemail box was deleted after transferring data from old iPhone 6 to new iPhone XR.  How can it be set back up?  I’ve been on hold with att wireless support for over an hour!  Please help!

Responses

Brand User
ATTHelp

Community Support

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144.6K Messages

a month ago

Greetings @Cmac207,

 

We'd be more than happy to assist you with setting up your voicemail onto your iPhone XR.

 

Feel free to follow these steps below:

  1.  From your wireless phone, press and hold 1 or the Voicemail key.

  2. Select your language preference.

  3. Create a 7 to 15- digit password.

  4. Select your preferred greeting.

  5. Listen to the brief voicemail tutorial.

Jacob, AT&T Community Specialist 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

a month ago

Sorry Jacob. . .that isn’t what I meant.  There was no voicemail box on the ATT side.  I was finally able to chat with a support person and the repaired the problem.  Thanks for your response.

Brand User
ATTHelp

Community Support

 • 

144.6K Messages

a month ago

Hello @Cmac207,

 

No worries.

 

Thank you for letting us know.

 

We're glad to hear that the problem has been repaired now.

 

Please don't hesitate to contact us with any further questions or concerns that you may have going forward.

 

We're always happy to help!

 

Sean, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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