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Contributor

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2 Messages

Tue, Apr 21, 2015 3:03 AM

Visual Voice Mail Setup Issue

Hello,

 

I'm trying to set up my visual voicemail on my S6.  At initial set up, it's asking 'If you have a mailbox on the system, press #.'  Thinking I did, I pressed '#' and then it asks for the mailbox # given by your system manager?

 

I try my telephone number, doesn't work.  

 

Now, I'm thinking I don't have a mailbox on the system, but there's no option for if you don't.

 

Recommendations?

 

Thanks,

Responses

Accepted Solution

Official Solution

davidbk

Administrator

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363 Messages

4 years ago

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lizdance40

ACE - Sage

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72.3K Messages

5 years ago

Your mailbox phone number can be found in :

dialer app, menu button,  settings, call,  under additional settings, call forwarding ....

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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Contributor

 • 

2 Messages

5 years ago

Hello,

Thank you for the recommendation. Unfortunately, this number still didn’t work out…. I also don’t have that exact functionality, that I can find. Is that for the S6? Maybe best option is to contact AT&T?

Contributor

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1 Message

4 years ago

I had to do chat option and the rep must have had to reset it. I was given this number to call: *** and follow prompts.

 

[Edited to comply with Guidelines]

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