Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Get the myAT&T app
Abeav's profile

New Member


1 Message

Thu, Jun 30, 2022 3:27 AM

Visual VM password

So what's the (Edited per community guidelines) master password! If I had wanted it set up to require a f-in password I would have done it myself so I at least knew what the F it is!! Why the F can't att, Google, Samsung and the govt. Just stay the (Edited per community guidelines) out of what isn't their business!! And if you force visual vm VM to reset and start setup over won't you lose your saved messages. My god I've been on the phone for 5 hours today with this worthless f-in phone and company the way it was today and nothing got taken care of but being locked out of my voicemail obviously!!!!


Community Support


199.8K Messages

3 m مضت

We understand your frustration with not being able to access your voicemail, @Abeav


If you haven't already, let's try resetting your password in your online account. First, make sure you're in an AT&T wireless coverage area, or you won't be able to create a new voicemail password.

  • Go to your account overview and open the My Wireless section.
  • Scroll to My devices & add-ons and choose the device you want to manage.
  • Select Manage my device.
  • Under Device options & settings, choose Reset voicemail password and follow the prompts.

If your voicemail still isn't working, try the following steps to resolve it:

Please let us know how this information helps. We're here if you require additional assistance with this matter. 


Sydne, AT&T Community Specialist. 

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.