Video Call S22 Ultra

Hello xkieuteex, we're here to help you with making a video call on your Samsung S22 Ultra.

All parties to a video call must be postpaid wireless customers with Video Call-capable devices and located within AT&T HD Voice coverage. Device selection is limited at this time. Unless disabled, video call capability is displayed to other AT&T Video Call-capable customers.

To use AT&T Video Call make sure you have:

• A compatible smartphone
• HD Voice coverage (AT&T or other carriers)

To enable or disable video call: 

Menu icon > Settings > Video Call switch. Note: Video Call is turned on by default. When Video Call is off, incoming Video Calls will appear as voice calls. 

Your AT&T Video Call switches to voice calls…
If a caller:

• Goes outside of our or another carriers’ HD Voice domestic coverage area and doesn’t have suitable Wi-Fi coverage
• Has a smartphone that can’t get AT&T Video Calls (the Video Call button doesn’t light up)
• Isn’t set up for AT&T HD Voice
• Declines your request
• Turns off the Video Call setting
• Turns off standard data or enhanced 4G LTE services
• Blocks the AT&T Video Call feature

Feel free to reach back out if you have any further questions or concerns.

Thank you for visiting AT&T Community Forums!

Carlton, AT&T Community Specialist