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FlyGawd16's profile

New Member

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1 Message

Saturday, April 1st, 2023 2:51 AM

Unlocking for fios

I'm trying to unlock my phone to activate my fios internet. I was approved but never got the code what should I do?

ACE - Sage

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118.3K Messages

1 year ago

I'm trying to unlock my phone to activate my fios internet. 

Huh?  

One has nothing to do with the other.  

I was approved but never got the code what should I do?

Approved for what?  

FiOS is a Verizon internet option.  

If you paid off an AT&t phone, did you use the portal to request unlock?

Android or iPhone?

Then what?

Community Support

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232.9K Messages

1 year ago

Hi FlyGawd16. We want to help you with that device unlock code.

 

Let's meet in a Direct Message (DM) to discuss your that approval. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page.

 

As @formerlyknownas advised, we'll need to know the make and model of your device and whether you used the device unlock portal to submit your request. This will let us know how to provide the best support for what you're experiencing.

 

If your device is an iPhone, then you won't need unlock codes. Check out Unlocking your device and Good to know when you visit Learn how to unlock your phone or device. These sections include important details including information about our device unlock requirements.

 

Be sure to keep an eye out for a message in your DM. We want to look into your request for device unlock in order to get you a resolution.

 

Lar, AT&T Community Specialist

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