Thursday, March 15th, 2018 5:58 PM
Dear I am from dubai and I have phone which is locked by AT&T so can you help me please
6 years ago
Good afternoon @ahmedaljaziri,
It is my understanding you are attempting to unlock an AT&T device. Since you are in another country we definitely understand your desire to unlock the phone. I will be happy to provide you with the correct information.
In order for a phone to be eligible for a device unlock it needs to meet certain qualifications. They are as follows;
If the phone meets all of the above conditions, please visit the AT&T Device Unlock Portal to file a request.
Thank you for accessing the Community Forums, and have an outstanding weekend.
Anthony, AT&T Community Specialist
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