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LesterH's profile

Contributor

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1 Message

Friday, August 10th, 2018 8:11 PM

under smart limits there is a "contacts" feature. it lists contacts by "rank". what is rank?

I assume it has to do with frequency of calls/texts to/from that number. however, in my screen, the number 1 ranked number had zero activity in the past 30 days.

Accepted Solution

Official Solution

ATTHelp

Community Support

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207.3K Messages

4 years ago

Hello @LesterH!

 

This feature is meant to rank your contacts by recent activity, nevertheless, several factors can contribute to your experience: restoring your phone via Google or Apple, factory resetting your device, and even using the AT&T address book to back up your contacts.

 

Sign in to Google Dashboard to verify which of your devices have backup data.

 

We hope this information helps!

 

Lar, AT&T Community Specialist

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