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Contributor

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3 Messages

Tue, Feb 18, 2020 1:20 AM

Trying to get 2 for Tuesdays and keeps changing date to a Wednesday

Like the title says, I click on the movie, time and then it takes me to the checkout but says I need to remove the promotion because it can't be used on a Wednesday. I'm choosing a time for this Tuesday, Feb. 18, 2020

Responses

Brand User
ATTHelp

Administrator

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113.1K Messages

2 months ago

Hello, @bluefrogentprs,

 

Thank you for reaching out on this. Let's take a closer look. When you pick Ticket Tuesdays on the AT&T Thanks app, it should show you which movies are available for that Tuesday and then it shows which theaters are participating for that film with the promotion. If it's changing the date, it sounds as if either the film isn't available for that theater on that day.

 

At that stage, are you still on the AT&T Thanks app or the Fandango app? Please let us know.

 

James, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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3 Messages

It worked today. Thanks
Brand User
ATTHelp

Administrator

 • 

113.1K Messages

That's great to hear @bluefrogentprs!

 

Thank you for your participation in our Community & Forums. We're here if you need any further assistance with AT&T products and services.

 

We hope you enjoy the rest of your day.

 

Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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