
Community Support
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2.7K Messages
Track Your Lost or Stolen Phone – We Have You Covered
Find Your Phone
Losing your device is everyone’s worst nightmare. We have information below that will help you:
- Find Your Device
- Suspend Your Device
- Report it to us
Find Your Phone
This is a great way to find your device if you misplaced it. If you believe your device was stolen, please contact your local law enforcement for your safety.
Apple Instructions | Android Instructions | Other Devices |
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Things to know
- Find features allow you to play a tone, lock, erase, and may allow you to display certain messages
- An account will need to have been set up prior to losing your device
- Report lost or stolen devices to law enforcement
- Reset all passwords of Find Your Device options that have not been setup. This includes emails, banking and any other apps or accounts
- Location is approximate and might not be accurate
- If your device can't be found, you'll see its last known location, if available
Note: If you did not set up an account as mentioned above, you may not be able to locate your phone.
Suspend Or Report Your Device Stolen
I recommend suspending your device until you find it. If your device being shipped and lost in transit, please chat with us.
ChrisZ, AT&T Community Specialist
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Accepted Solution
Official Solution
ATTHelpForums
Community Support
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2.7K Messages
5 years ago
Did you lose your device? Check out the information above to learn how to locate it!
ChrisZ, AT&T Community Specialist
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Morganspencer
Contributor
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1 Message
5 years ago
No find my phone app installed.
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kdfederer
ACE - Expert
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12.9K Messages
5 years ago
Without the Find my iPhone app, there is no way to find your phone. AT&T can only track a phone with a court order.
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