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New Member

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3 Messages

Sunday, November 27th, 2022 1:29 AM

Too difficult to compliment an ATT CSR

I would have liked to compliment an ATT CSR for a great job but could not find anywhere on the ATT site to do it.  The fact that I am filling out a form to describe the negative customer experience I am having trying to provide feedback about a positive customer experience compounds the irony.  I should not have to, nor will I work any harder, nor take further time, to provide positive feedback to ATT for a CSR that is performing well as it seems that to ATT, it is not that important.  Why should I work any harder to praise employees than the employer?

ATTHelp

Community Support

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207.1K Messages

2 months ago

Hello blackjackzulu, this is what we want hear.

Let's meet in a Direct Message to submit our positive feedback. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the forums).

In the meantime please have the employee AT&T ID.

Looking forward to speaking with you soon.

Carlton, AT&T Community Specialist
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