Lolo19's profile

Contributor

 • 

1 Message

Tue, Jun 11, 2019 2:07 AM

Ticket twosday

I'm attempting to use the ATT app ticket twosday feature but nothing is happening after I click 'buy tickets'. The screen stays blank. I've tried restarting my phone and re-installing the app. My software is up to date. How do I contact customer service about this issue?

ATTHelp

Community Support

 • 

194.9K Messages

3年前

Good morning @Lolo19.

Thanks for posting. We can definitely help you with the AT&T Thanks - Ticket Tuesday redemption process. Qualifying AT&T Wireless, TV an/or Internet accounts must be current, and in good standing to meet eligibility.

If you encounter the same problem next week redeeming in-app, please try redeeming by desktop browser, using att.com/thanks/login to purchase your tickets.

Our partners at fandango.com can help with questions regarding technical issues during ticket purchase. Please contact Fandango.com customer service by chat for additional checkout support. Please let us know if there's anything else we can assist you with.

Kenneth, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.