For the latest on our response to Coronavirus (COVID-19), click here.

New Member


2 Messages

Sun, Feb 23, 2020 2:52 PM

Ticket twos days does not work

When I try to book 2 tickets through the Att thanks app, I am getting a ‘sorry this code is no longer valid’ error. I have signed out of the app and signed back in, but the issue persists. It used to work fine...


Accepted Solution

Official Solution

Brand User



111.6K Messages

a month ago

Hi, @slacouve,


Thanks for reaching out. We'd love to help look into this. Did you redeem Ticket Tuesday within the past six days? If so, you'll have to wait seven days. The offer is valid only once a week. You'll receive a new code seven days after your last redemption.


Have a great week.


James, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member


2 Messages

@ATTHelp - thanks for explaining this to me. That was the reason why it was not working :)

AT&T TV – All Your Entertainment In One Spot.  Learn more…