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New Member

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2 Messages

Sun, Feb 23, 2020 2:52 PM

Ticket twos days does not work

When I try to book 2 tickets through the Att thanks app, I am getting a ‘sorry this code is no longer valid’ error. I have signed out of the app and signed back in, but the issue persists. It used to work fine...

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Brand User
ATTHelp

Administrator

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112.8K Messages

a month ago

Hi, @slacouve,

 

Thanks for reaching out. We'd love to help look into this. Did you redeem Ticket Tuesday within the past six days? If so, you'll have to wait seven days. The offer is valid only once a week. You'll receive a new code seven days after your last redemption.

 

Have a great week.

 

James, AT&T Community Specialist

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New Member

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2 Messages

@ATTHelp - thanks for explaining this to me. That was the reason why it was not working :)

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