Ibates88's profile

Contributor

 • 

3 Messages

Mon, Aug 19, 2019 1:28 AM

Ticket Tuesday Not Working

When attempting to purchase tickets via the att thanks app by using the ticket Tuesday promo I am prompted that the code is no longer available and I am unable to successfully use this benefit.

ATTHelp

Community Support

 • 

194.9K Messages

3年前

Good morning @Ibates88

AT&T Thanks Ticket Tuesday sales are available on Tuesdays only. Please try again this morning to redeem the promo.

Kenneth, AT&T Community Specialist

Contributor

 • 

3 Messages

3年前

I tried again this morning and received the same message (also the same message I got last Tuesday). - “Sorry, this code is no longer available.”
ATTHelp

Community Support

 • 

194.9K Messages

3年前

Hello @Ibates88,

 

Thanks for giving that another try. Please contact the Fandango customer service team at the link provided for further assistance with this issue.

 

Sean, AT&T Community Specialist

Contributor

 • 

3 Messages

3年前

I used the link provided to contact Fandango. I was then referred to call in 1-866-857-5191 (also fandango). They confirmed they are aware of the issue. However, they stated it can only be resolved by AT&T as fandango is not providing the code directly.
Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.