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1 Message

Fri, Aug 24, 2018 4:18 PM

Thanks App - I've been trying to get event tickets every Friday

I've been trying to get event tickets every Friday for so long now on the Thanks App but the screen keeps loading. By the time I actually get to a black screen all the tickets are gone. Does anyone know how to actually get these tickets every Friday?


Am I missing something here?


Accepted Solution

Official Solution

Brand User



107.5K Messages

2 years ago

Hey there, @takethebrownpil!


We don't want you to continue to miss out on those fantastic Friday offers. We like to suggest the following: uninstall the app. Clear the cache and data as well as the history on your device. Afterwards, powercycle your device by turning it off then on again. Reinstall the app and see if that resolves your issue.


We hope this info helps!


Lar, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.