Skip to main content
AT&T Community Forums
Announcements
J

New Member

 • 

2 Messages

Thu, Sep 17, 2020 6:30 PM

Text logs showing all numbers except family on my plan

I can see text logs between each respective line on my account and anyone EXCEPT our text transmissions with each other. I can see our call logs between each other, but there are NO text logs between myself and the other family members on my plan. Please help!

Responses

Constructive

Employee

 • 

14.6K Messages

a month ago

if using iphones most likely using imessages which show up as data use not text logs

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

 • 

2 Messages

a month ago

No, we all have android phones. Text logs show up from everyone else, even iPhone users, just not anyone on my at&t plan.  

Get started...

Ask a new question