B

New Member

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1 Message

Fri, Nov 26, 2021 4:19 PM

Switching Physical Sim to ESIM - S21 Unlocked

I have an S21 Unlocked phone (obviously with an AT&T sim) recently updated to Android 12.

Questions:

1. How to switch from AT&T Physical Sim to Esim?

2. Once Esim is activated, Physical sim is deactivated. Can you switch back to Physical sim again and how?

3. For questions 1 & 2 can you do it without going to the store using an app or anything to do this?

ATTHelp

Community Support

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180.7K Messages

2 m ago

We notice that you're interested in migrating to a eSIM, .

 

You can migrate from a physical SIM to an eSIM which must be done at your nearest AT&T store. To revert back to a physical SIM, you must purchase a new SIM. You'll also, do this in stores. We hope this information helps. Let us know if you have additional questions. Thank you for reaching out to AT&T Community Forums!

 

Jonye, AT&T Community Specialist

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