Secure Family update September 2023
The new overhaul of the Secure Family app took away features rather than just enhancing what is already there. I have a young adult at home who will not install the companion app or the Secure Family app. No teenage or young adult wants to be tracked. The app used to allow the use of towers to give general locations, which was fine with me. I don't need to view account activity, manage data usage or such. But I would like to know where my child is and safe. The general location using towers is no longer an option as the new update requires you to add the app to the young adults phone now. Now the new location button does nothing.
Even though there is a note on my child's profile on the Device Details Screen stating, "This device does not have the app installed and can only get approximate network location." So the app does state that we are still supposed to be able to use this feature, but it's not working.
Is this feature removed? Is the feature not working on the new update? When will it be working again? The app is useless to me if the approximate network location using towers cannot be used anymore. I WILL NOT BE INSTALLING THE APP ON MY CHILDS PHONE, SO THAT IS NOT A SOLUTION FOR ME.