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New Member
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1 Message
Thu, Nov 26, 2020 6:13 AM
Secure Family Location History
I downloaded and activated the secure family app about 7 nights ago and it showed my childs location on the map, but now it's not in the lines map location history. How do I get the location history? I know you click the map in the app, but it's not there. I saw their location the night I started the app so I know it has to be saved somewhere.
Questions
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Updated
2 months ago
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ATTHelp
Community Support
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145.2K Messages
2 months ago
Hi @Father_of_Three,
Thank you for reaching out. We want to take a closer look into this for you.
For the AT&T Secure Family location history, the data stored is usually from the previous 7 days. If you check and the location in question is not found, then most likely the clock has moved past that specific moment.
We hope this was helpful.
Doyin, AT&T Community Specialist.
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