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amir13's profile

Contributor

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1 Message

Tue, Nov 6, 2018 1:43 PM

Sad customer service

After a long time wait and conversation with your agents they simply hung up on me, didn’t contact me after that. Tried online chat and your supervisor also stopped answering without any reason, luckily i have screenshots of the way i’ve been treated by not one but most of your agents and their supervisors. Requestes call back many times on your survey and guess what, no call.

ATTHelp

Community Support

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179.9K Messages

3 y ago

Good Morning @amir13

Amir, we understand that you have has a horrible customer service experience. We aim to turn that around.  Can you give us more details on what you are needing and what type of service(s) that you have, and we would love to look into those services(s) for you.  Please respond here on this thread.

 

Matthew, AT&T Community Specialist

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