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Jimmybu2's profile

Contributor

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1 Message

Thursday, February 7th, 2019 12:04 AM

PS4 connecting and disconnecting

I connect my PS4 to my WiFi and it says it connected and anywhere from five seconds to one minute later it loses connection. How do I fix this problem?

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Community Support

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231.4K Messages

5 years ago

Hi, @Jimmybu2,

 

We'd love to help you with this. Is your WiFi through a router or is this through a mobile hotspot? What's the type of router or device? Please let us know.

 

James, AT&T Community Specialist

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