Office of the president

New accounts are not allowed to roam for 60 days. Where or if that 60 day requirement is disclosed, I don’t know. The wireless agreement simply states: 

AT&T, in its sole discretion, may block your ability to use your Device while roaming internationally until eligibility criteria are met.

Sorry, I do not know if an exception is possible.

you can still use your phone its just gonna be expensive. its not required for them to tell you if it will work its up to you to ask. had you told the salesperson you were going out of the country he would have suggested the international day pass. you can activate the day pass any  time you want it isnt free. even with the day pass you arent on at&t networks so there is no guarantee of service

@sandblaster  my bad i read 3 months, guess i need to get coffee before responding to posts

Correct @sandblaster I am perfectly fine paying for the day pass, but I’m told I can’t activate it. I ordered online and don’t think this was disclosed. If it was, I would have stayed with my old carrier until after my trip! 

what am I going to do tomorrow when I get there and can’t communicate (Uber, maps, text, etc)

Since you are leaving so soon, I’m not sure what options you have to get an exception. There is no way to contact the Office of the President directly, they contact you after filing an FCC or BBB complaint. You don’t have enough time for that. Plus your new phone is likely locked to ATT, so getting a local SIM card is not an option unless you have a different, unlocked phone you can use.

im sure somewhere you go they have cheap prepaid phones .

Activate Wifi calling before you go.  That will allow call and text home.  You will also be able to connect if there is public/hotel Wifi.  
predownload maps with Waze

Got a hold of office of the president and they got this setup for me. Thanks everyone for your suggestions.