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Vachel61's profile

Tutor

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4 Messages

Sun, Feb 25, 2018 4:02 PM

No rewards card yet

Hello,

I switched from Verizon to ATT in Jan and they bought out my plan, took my phone with a promise that I would be getting the refund in 4 to 6 weeks. When I log in to check the status on the rewards site I cannot even be located. However, I now have a $182.00 Verizon bill due March 11. Come on ATT. Let’s speed up the process. 

ACE - Sage

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102.1K Messages

5 years ago

How much of that $182 is for the phone?  

Did you get anything from ATT when they “bought out your plan” ?

Have you submittedyour final Verizon bill?

 

Tutor

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4 Messages

5 years ago

I was supposed to get $100 credit back in a rewards card for my Samsung S7
phone. Yes, my final bill was submitted one month ago. I’m still watching
and waiting and I just got another bill today from Verizon wanting payment.
Thanks

Tutor

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4 Messages

5 years ago

I did receive 50.00 in store credit which I used to purchase a cover for my
new IPhone the day of my initial sale. But I still need the reward card in
the amount of $ 100 to apply towards the outstanding Verizon bill. Can you
please give me a status update???
Thanks!!

ACE - Sage

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102.1K Messages

5 years ago

Per the switch information, the final card takes 10-12 weeks from your switch date, so you are probably to early to get your final reimbursement yet.   

To repeat for clarity, if you owed $150 on the phone, you will get another $100.  If you owed Verizon less, you will get less.  

ACE - Sage

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102.1K Messages

5 years ago

Tutor

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4 Messages

5 years ago

Is there no way to to actually see a tracking process?
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