wmf1964's profile

Tutor

 • 

4 Messages

Sun, Mar 22, 2015 4:31 PM

need help with pattern lock

I put a pattern lock on my moto x 2nd gen and I'd like to remove it to no lock at all. Can anyone tell me how to remove the lock.. Thanks

Accepted Solution

Official Solution

Anonymous

New Member

 • 

25.7K Messages

7 y ago

That happens when I install my employers app, It requires me to have a lock code or pattern lock. If this is the case with you then consult with your employer before removing  Otherwise check settings>more>security>device administrator and uncheck the app that is preventing removal. Some antitheft apps also disable this

Tutor

 • 

4 Messages

7 y ago

In the Security settings

 

Click Settings, scroll to personal, tap Security,  tap screen lock, then tap NONE.

 

for device how to's and instructions in the future go here

 

att.com/devicehowto

 

select your device on the top left and it will give you how to steps and settings for your phone.

Anonymous

New Member

 • 

25.7K Messages

7 y ago

Tutor

 • 

4 Messages

7 y ago

My IT administrator must be turned off because my option to remove lock is grayed out. How do I turn it back on. Just got this phone and know nothing about it yet so all your help is appreciated

Tutor

 • 

4 Messages

7 y ago

The option for none is grayed out. And want let me select it. How do I fix this...... Thanks
Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.