MY DATA AND VOICE SERVICE HAVE SIGNIFICANTLY RELINQUISHED!!!!
My name is Dan I recently had some issues with my Samsung Galaxy S5 Active, and AT&T sent me a manufacturers refurbished phone. Several months after having this refurbished phone is the data is extremely slow, and my coverage map is full of LTE and good HD voice and regular voice coverage. Also my family uses AT&T and they have absolutely no issues. Everytime I speak with an AT&T representative they send me off and say "the problem will be resolved in 24 to 48 hours." I used to like AT&T, but now even though I don't want to I am considering switching to Verizon as I've watched them in action and certain areas where I work, I cannot work because my phone does not have any coverage. I need my phone/s for my job someone please help me!!