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Friday, November 17th, 2023 4:48 AM

MAX Can’t Verify Subscription - AT&T Unlimited & More Premium

I cannot verify my subscription on Max using any instructions provided. There is no Activate Max or Start Watching tile. myAT&T continues to state that I have access to Max with my AT&T Unlimited & More Premium plan.

Would appreciate a DM so we can get this resolved quickly!

Thank you!

Community Support


229.8K Messages

3 months ago

We understand your situation.We're here to help you with the information that you require, @Aoibhinn.


We are going to reach out to you in DM to take a look at account details and help you with HBO Max login concern. Please look out for a DM notification from us.


Looking forward to speaking with you!


Thank you for contacting AT&T Community & Forums,

Susan, AT&T Community Specialist


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