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Cingle86's profile

2 Messages

Monday, December 4th, 2023 3:34 AM

Max account verification

I have a legacy account that includes Max service. The Max app recently required me to login again. It will not accept my AT&T account information, each time I try it says the account cannot be verified.

Community Support


229.9K Messages

3 months ago

Hello @Cingle86,


We hear you and let's work together to get the access for your Max.


I am going to reach out to you in DM to look at account details and help you further. Please look out for a DM notification from us. Looking forward to speaking with you!


Thank you for contacting AT&T Community & Forums,
Gary, AT&T Community Specialist

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