Lies and crafted deception.
I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t will not let you log in until the new device has arrived and is activated. So you only have what someone tells you on the phone. It arrives! Pre-loaded with a text message and phone app. I log into my account, Oh wait, only 15 gigs of hotspot. I try to call out... Nope can't do that on a tablet apparently, messages? Nope. Just lies and computers to redirect you in circles for hours while they bill away.