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ToddJumper's profile



6 Messages

Tuesday, March 13th, 2018 5:45 AM

Lg G4 At&T Address Book. Unable to remove on Tracphone / Tmobile network

I just unboxed a new LG G4 today from TracPhone SafeLink.  Its bad enough that they claim its on TMobiles network and a Tmobile phone but came packed with a bunch of outdated AT&T applications which is pretty useless since I am not on AT&T. 


When I go to make a phone call or try to open my contacts it keeps going to spinning circle of "Opening AT&T Address Book"  and trying to access an AT&T sim card which I do not have. Its a Tracphone Tmobile sim!


Anyway I went into Settings > Apps and there is not AT&T Address book anywhere to be found.  No where does it exist in Application manager, nor anywhere running in active applications.


Appears this is a stock software embedded into the phones core build, and since now the app is discontinued, it is broken.


The only way I have found around this - is to install a third party phone contact app and dialer.


AT&T should push out a firmware update do remove this broken bloatware from your phones, let alone selling out older phone to a Tmobile carrier?

New Member


1 Message

24 days ago

Just got an "unlocked" LG g4 today, same problem.  AT&T contacts keep opening every time I open the phone's basic contacts application and it's super annoying.

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