New Member
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2 Messages
Is there anyway to get out of a contract you never asked for?
I bought the IPhone XS Max from Walmart, the guy that was selling the phone to me said the phone is connected to AT&T. He said you can do a down payment of $800 today and pay the $200 off when you have enough money. That was the plan, he didn’t say anything about a contract or anything. That was the only thing he said. I said ok and signed the agreement papers. He said you first payment will be like $160 something dollars because of the activation fee but after that you monthly pay will be $90. I said ok, after the first month payment I started noticing that they are charging me $171. That went on for few months. I got curious and called a AT&T customer service, I told them the problem and they said that I’m being charged $171 every month because I am under a 24 month contract. My heart dropped because I never ask for a contract or was told that I’m being set on a contract. So I asked how is that possible when I didn’t sign up for a contract. I paid $800 down payment and was told to pay $200 off when I get the money to pay off the phone. The lady said “I see you paid $800 but $500 went to AT&T to start your account and $300 when to the phone down payment, so you have $640 left to pay off the phone. The only way you can get off the plan is to pay off the $640” which is crazy because the guy I bought the phone from never told me any of that. Why is $500 going to AT&T just to start an account with them? I never asked to be on a contract, the guy lied to me. Now I’m stuck on a plan I never asked for, and have no clue how to get off this contract. Does anyone know a way to get off a contract that you were put on without your permission and knowledge? Please help.
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
Sounds like you got ripped off by Walmart. There is no $500 charge to “start an account”. Despite what you were told, you are likely not on a 2 year contract either. You likely bought the phone on a payment plan. Your only obligation should be to pay off the phone.
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formerlyknownas
ACE - Sage
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116.6K Messages
4 years ago
So after you confirm at&t has the $500 as a security deposit, and READ YOR BILL, because it should not be so high. Im guessing it shouid be about $150 all in. You bill for service would be correct at about $90, installments another $25\30. So what else? insurance? a second unused line?
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