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ColoradoTraveler's profile

New Member

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2 Messages

Monday, May 1st, 2023 10:08 PM

International Day Pass - incoming calls

While using the International Day Pass, will callers from US numbers be charged for calls to my US number?

Accepted Solution

Official Solution

New Member

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2 Messages

10 months ago

Hi colorado,


If you are using an International Day Pass from a US carrier, and someone from the US calls your US number while you are traveling internationally, they will not be charged any additional fees for calling you.

This is because the International Day Pass allows you to use your US phone number and plan while abroad, as if you were still in the United States. However, it's important to note that if you make calls or send texts while abroad, or use data beyond the limits of your plan, you may incur additional charges.

It's always a good idea to check with your carrier before traveling to understand any potential charges and fees that may apply.

(edited)

Accepted Solution

ACE - Sage

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116K Messages

10 months ago

I have marked the correct reply. It does not matter where in the world you are, if someone calls your US number from the United States using their domestic plan which includes calls to US numbers, there is no charge.

The only time anyone is charged for a phone call is if they are calling a non-US number, or if they are not in the USA (roaming)

Accepted Solution

ACE - Scholar

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941 Messages

10 months ago

Only if the call to your number would be considered long distance or otherwise cost money for the caller.  For instance, using a land line or if calling you using a pay per use plan.

There is no additional fee to the caller just because you are traveling.

Community Support

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229.7K Messages

10 months ago

Hello ColoradoTraveler, we're here to help with International Day Pass (IDP).

 

Includes calls received in IDP Destinations and made from IDP Destinations to the U.S. and to other IDP Destinations. If your domestic plan does not include unlimited talk, minutes of use will be drawn from your domestic voice plan allowance and domestic overage charges may apply. Calls to non-IDP Destinations: Calls from IDP Destinations to non-IDP Destinations will get International Long Distance (ILD) charges.  Pay-per-use rates apply unless your domestic plan includes these Destinations or you add an ILD package to your device.

 

Feel free to reach back outif  you have any other questions or concerns.

 

Thank you for vising AT&T Community Forums!

 

Carlton, AT&T Community Specialist 

New Member

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2 Messages

10 months ago

Domalex,

Thank you! The answer from AT&T (my U.S. carrier) addresses calls I make, but doesn't address the issue of charges that could be incurred by parties calling me from the U.S. while I'm using the IDP. Your answer does: U.S. callers will not be charged international rates by their US carriers because they are calling me on a U.S. number. (I have an unlimited text, call and data plan, so no worried there.)

If I've misunderstood, and callers to my phone will be charged, please correct me. 

Thanks!

CT

Community Support

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229.7K Messages

10 months ago

We'd be more than happy to give you more context on if US numbers incur international charges, if calls are made to your US number, ColoradoTraveler.

 

To answer your question, Yes, callers from US numbers are charged for calls to your US number, if the callers do not have their own international plan or add-on, on their cellular plan. 

 

We recommend that you view our International Day Pass help page. Please click the blue View destinations box.  Here, you will find our full list of countries that you can call and receive calls from, without incurring additional international or roaming charges.  You'll be subject to international charges, for countries that are not listed.,

 

Please let us know if this helps. Thanks for reaching out to AT&T Community Forums.

 

Nelson, AT&T Community Specialist

New Member

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4 Messages

3 months ago

Still no answer regarding caller's fees. Here is a straight example:

A am on unlimited text and call plan on AT&T.

I will travel to Serbia.

I scheduled usage of an International Day Pass.

When I am there and someone from Serbia calls my number,

will they be charged more than calling local numbers?

ACE - Sage

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116K Messages

3 months ago

Still no answer regarding caller's fees.

It is answered.  Just not correctly by ATT.  

Here is a straight example:

A am on unlimited text and call plan on AT&T.

I will travel to Serbia.

I scheduled usage of an International Day Pass.

Att international day pass covers YOUR usage. 

When I am there and someone from Serbia calls my number,

will they be charged more than calling local numbers?

That's between them and THEIR service provider and plan. 

They should be charged the same way they would be charged as if you were in the United States and they were calling from their Serbian phone number. It's long distance.

AT&T number to another AT&T number from the United States equals domestic and included.

AT&T number to a non AT&T number is long distance, even if they are in the United States at the time you make the call.

Same thing for other service providers

(edited)

ACE - Sage

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116K Messages

3 months ago

@ColoradoTraveler 

but doesn't address the issue of charges that could be incurred by parties calling me from the U.S. while I'm using the IDP. Your answer does: U.S. callers will not be charged international rates by their US carriers because they are calling me on a U.S. number.

Correct answer: It does not matter where in the world you are, if someone from USA, with USA number and service, calls your US number from the United States using their domestic plan which includes calls to US numbers, there is no charge.   

You are 'charged ' for roaming under IDP.  

Att either did not understand the question, or they did,  but their answer is incorrect.

(edited)

New Member

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4 Messages

3 months ago

So, as I understood, for $10/day you will get internet usage (if there is a coverage at all) and you can call US numbers and nothing else.

You will be charged if calling any other number than US number, same as using roaming option or more?

What is the real benefit of AT&T's passport than? Maybe it is just for the people that are working abroad and need to contact businesses in United States?

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