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Tutor

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6 Messages

Mon, Jun 12, 2017 12:24 PM

International Call

Can I make and receive international call to Nigeria and the rest of Africa? If yes, what's the calling rate?

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sandblaster

ACE - Expert

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44.2K Messages

3 years ago

There is no extra charge for calls you receive. For calls you make, rates are here: https://www.att.com/shop/wireless/international/long-distance.html?tab=1

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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6 Messages

3 years ago

Thanks.

Tutor

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6 Messages

3 years ago

I just paid for $10 International Plus Long Distance and when I tried to make a call to Nigeria, I was told "your balance is too low for this call please, refill your account." What's happening?

sandblaster

ACE - Expert

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44.2K Messages

3 years ago

Did you read the details for that plan? Nigeria is not one of the countries listed for that plan which means you pay the normal per minute rate.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

 • 

6 Messages

3 years ago

So. What's happens to my $10 international calling payment now and how do I
make payment for calls to Nigeria through the normal per minute rate?
sandblaster

ACE - Expert

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44.2K Messages

3 years ago

I don't know about the plan. Try contacting customer support and see if they will give you your money back. As for calls to Nigeria, you need to have enough of a balance on your account to pay the per minute charges.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

 • 

6 Messages

3 years ago

Thanks @sandblaster. I called AT&T customer support, Nigeria is not one of the countries one can make calls to. AT&T then cancelled the $10 International Plus Long Distance I paid for and credited my account with the $10. 

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