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Sun, Apr 6, 2014 11:51 PM


Can I trade my AT&T phone with someone and my insurance cover the new phone ?


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ACE - Expert


12.2K Messages

7 years ago

I don't think so. Insurance is only available on new phones and must be put on the phone within 30 days of purchase. I don't think that they will allow it on a trade.
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Former Employee


636 Messages

7 years ago

The insurance covers the line not the phone.

That means, if you already have insurance and start using a different phone, it is considered covered.

The insurance company reserves the right to request a copy of the reciept proof of purchase. I don't completely understand how that works, if you bought it from a friend.


If you really have questions, contact Asurion directly.

The number for Asurion Mobile Insurance is 888.562.8662.


It's fraudulent to replace a phone for a pre-exisitng condition, but it would covered for future issues.


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