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ravenchalk's profile

Contributor

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2 Messages

Tuesday, February 6th, 2018 5:35 PM

i used to use straight talk, and used google voice for my voicemail. does at&t prepaid not support?

I've been trying multiple ways to get my iphone 6s plus to have my voicemail forwarded to google voice, however no matter what i do, it will not let me. is it something I'm doing wrong, or does at&t prepaid not support this feature? i would like it even better if i could use the visual voicemail on my iphone, but that doesn't seem to work either. it seems like a pretty standard thing, and i would think that if a sub-par company like straight talk offers it, a big company like at&t would, even if it is prepaid. (straight talk is also prepaid). thanks in advance for your responses. and yes, i have searched here and the web, and i only come across conflicting answers. 

Community Support

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231.2K Messages

6 years ago

Hello @ravenchalk,


Welcome to the Community Forums! I see you want to forward your voicemails from your phone to Google Voice. I’ll be more than happy to answer your questions today!


It’s not possible to forward only voicemails but you can forward calls. So if your calls are being forwarded to Google Voice and they leave a voicemail, then the voicemail will be on your Google Voice. If you like, I can take a look at your account and make sure the call forwarding is provisioned correctly, and we can proceed from there.


I look forward to hearing back from you!


Briana, AT&T Community Specialist

Contributor

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2 Messages

6 years ago

Hey Briana. It's ok. I was used to straight talk before I switched over. They let you have it so just the voicemail goes to Google Voice. Ideally more than either of those options, I'd love to have the visual voicemail on my iPhone, which I kind of assumed would be a given, being that it's at&t, but I guess the prepaid is kinda bare minimum. Oh well. Thanks for the reply though.

Scott.

Community Support

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231.2K Messages

6 years ago

Hello @ravenchalk,


I can still take a look into getting the visual voicemail taken care of for you. I’ll be sending a private message to the Forum’s Inbox to get some additional information. Please keep an eye out for my message.


Briana, AT&T Community Specialist

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