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2 Messages

Mon, Aug 10, 2020 2:48 AM

How do I get HBO Max to work on my Unlimited Plus plan?

We have the Unlimited Plus plan with HBO Max included but I can’t get it to work on my phone or tablet? What am I not doing correct?

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Accepted Solution

New Member

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2 Messages

a month ago

I read everyone’s comments for about an hour and realized I needed to set up a user name and password for Att Tv Now. I did not know I needed that. Then I needed a user name and password for HBO max.  I got it working. It sounds like a lot of people are very confused and spend a lot of time on hold to figure that out. Thanx so much for following up with me. 

Brand User
ATTHelp

Community Support

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133.6K Messages

a month ago

Good morning @Roseroxx,

 

Thank you for reaching out. Let's take a further look into this together so we can get you streaming HBO MAX.

 

What exactly happens when you try to stream on that service? Also, did you already verify your number through the AT&T TV NOW website?

 

 

 

KristinA, AT&T Community Specialist

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