For the mom who gives us everything - Mother's Day gifts that connects us.
Get the myAT&T app
S

New Member

 • 

2 Messages

Sunday, January 16th, 2022 11:02 PM

How can I stop a number from calling all the numbers on our account?

Can I block a number from calling ALL the numbers on our account.. 

Because we have a person harassing my son. But he has his phone in Washington and I'm in Oregon. But I am the account holder. Both numbers belong to me

ACE - Expert

 • 

64.7K Messages

2 years ago

Blocking a number can only be done from each phone, not from your account. Tell your son to block that number. The capability to block numbers for all lines on your account from your account requires subscribing to ATT Secure Family.

(edited)

New Member

 • 

2 Messages

2 years ago

Thank u

Community Support

 • 

231.4K Messages

2 years ago

We understand the importance of needing to block a number from calling your family @Shelby828.

 

Thank you @sandblaster for the helpful information. You can find more information about our Secure Family app online.

 

As well, you can block numbers using our Call Protect app.

  1. Open the app and tap Block.
  2. Tap My Block List then + or Add.
  3. Choose one of the following:
    • Enter a number: Type in the number you want to block and tap the block symbol (works for international numbers).
    • Select from contacts: Check the box for the contact you want to block and tap the block symbol.
    • Select from your Call Protect call log: Check the box for the number you want to block and tap the block symbol.
    • iPhone users: You can also go to the Call Log screen, swipe left, and tap Block.

Also, your device has an option to block a number from calling or texting. Please provide us with your device make and model and we can provide further information.

 

We look forward to hearing from you. 

 

Samantha, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.