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2.5K Messages

Thu, Oct 19, 2017 2:43 PM

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Hello World: International Calls - Knowledge Sharing Session

Hello_World.png

 

Planning on traveling outside of the country? Are you going on a one day trip? Wondering what is the best International Data plan while you are away?  Wondering what your bill is going to look like? If you have these questions or any others, join us for our next Knowledge Sharing Session, Hello World: International Calls, where the AT&T experts will be there to answer and help you avoid an outrageous bill when you come back from vacation!

 

Traveling before our Knowledge Sharing Session? Not to worry, you can still check out our plans to see what best suits your needs!

 

Not sure what plan works for you, you can check with our Online Travel Tool Based on your destination!

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Responses

Former Employee

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2 Messages

3 years ago


@abbabeast wrote:

Sorry I didn't win, but I do have a question.  How does international day pass work with number sync and my Apple watch?

@abbabeast

Thank you so much for your question abbabeast.Currently the international day pass is not compatible with the Apple Watch.Please visit this link for more details. https://www.att.com/shop/apple-watch.html . Please stay tuned for changes  in the future.

 


 

ATTDmitriyCM

Community Manager

 • 

9.5K Messages

3 years ago

Hi @justhavingfun1

 

B is the correct answer!

 

We'll contact you with further details and your prize via a private message. (You can get to your private messages by clicking on the blue envelope in the upper right corner of the forums).

 

Congratulations!!!

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
ATTDmitriyCM

Community Manager

 • 

9.5K Messages

3 years ago

@justhavingfun1

 

BTW, we're still working on the answer to your question, it's a good one;) Please stay tuned, we'll have it up shortly.

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
adidaskid808

ACE - Professor

 • 

1.7K Messages

3 years ago

Dinner time here!!!!Back in 30 minutes Man Very HappySmiley Wink

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

78.5K Messages

3 years ago

B.   Lol. 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Former Employee

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2 Messages

3 years ago


@justhavingfun1 wrote:

Hello I will be going to Cozumel Mexico . I know I can use Roam Mex for that , the next day I will be going to Belize I know I can use the Day Pass plan for that , When I call AT&T they told me to add International Day Pass before I leave the States , But when I try to add Day Pass my account says it will remove Roam Mexico , It seems I can have one or the other but not both on my phone at the same time is this correct .

 

 



@justhavingfun1 wrote:

Hello I will be going to Cozumel Mexico . I know I can use Roam Mex for that , the next day I will be going to Belize I know I can use the Day Pass plan for that , When I call AT&T they told me to add International Day Pass before I leave the States , But when I try to add Day Pass my account says it will remove Roam Mexico , It seems I can have one or the other but not both on my phone at the same time is this correct .

 

@justhavingfun1 

Sorry but the International Day Pass is not available to our customers who have Roam Mexico on their account. You can add a $40 AT&T Passport package to cover your usage in Belize, and all your usage in Mexico will be covered by your Roam Mexico feature.

 

 

Moderator

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795 Messages

3 years ago

Hello @justhavingfun1 - Please check your private messages.  Look for the little envelope near the top right corner of the screen and click it.  Thank you, and again - congratulations!

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

ATTDmitriyCM

Community Manager

 • 

9.5K Messages

3 years ago

All,

 

This hour we will have our final pop-quiz of the day. The first person to reply with the correct answer will win a $25 gift card!

 

In order to participate you ...

  1. Must be registered and signed in as a Forum user. So if you haven't signed in or registered with the AT&T Community Forum, do so now!
  2. Must reply with the correct answer to our multiple choice question (A, B, C or D)
  3. Must only reply once per question.
  4. Must be 18-years old or older.
  5. Must not be an employee of AT&T or any of it's affiliated companies or partners

Finally, you are not allowed to be a repeat winner. You can only win once. The complete and official rules are available at https://forums.att.com/t5/custom/page/page-id/contest-rules#contest-two

 

Good luck, everybody!

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
ATTDmitriyCM

Community Manager

 • 

9.5K Messages

3 years ago

Last chance!

 

Here's our last pop quiz of the session! The first registered Forum user to reply to this thread with the correct answer (A, B, C or D) will win a $25 gift card! Complete and official rules are available at https://forums.att.com/t5/custom/page/page-id/contest-rules#contest-two:

 

How will I be charged if I travel to multiple countries included in International Day Pass?

  1. You will only be charged one daily fee per 24-hour period for International Day Pass, even if you travel to multiple included countries.
  2. You will be charged a separate fee for each country you travel to, within a 24-hour period.
  3. You will be charged one daily fee per 60-minutes, even if you travel to multiple included countries that hour.
  4. You will be charged one fee for each country you visit, unless you apply for citizenship.

 

Good Luck!

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
billsite34

Guru

 • 

320 Messages

3 years ago

A. I think

adidaskid808

ACE - Professor

 • 

1.7K Messages

3 years ago

I like the answer D LOL LOL Man Tongue
But to be true....some countries in the world  are like this, No Citizenship,No cell phone service.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

78.5K Messages

3 years ago

A

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
ATTDmitriyCM

Community Manager

 • 

9.5K Messages

3 years ago

Hi @billsite34

 

Yes! A is the correct answer.

You will only be charged one daily fee per 24-hour period for International Day Pass, even if you travel to multiple included countries.

 

Congratulations!!! We will send you a private message shortly with your prize information.

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
lizdance40

ACE - Sage

 • 

78.5K Messages

3 years ago

@adidaskid808  Happy birthday!    

I’m glad our constant traveler was here to answer questions.  

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
adidaskid808

ACE - Professor

 • 

1.7K Messages

3 years ago

@lizdance40 Thank you 🙂
It's nearly 20:00 hours in Iceland.
They do not use AM or PM here,only 24 hours clock.

That maybe something hard to understand for some people. Man Surprised

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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