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Community Support

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2.7K Messages

Thursday, October 19th, 2017 2:43 PM

Closed

Hello World: International Calls - Knowledge Sharing Session

Hello_World.png

 

Planning on traveling outside of the country? Are you going on a one day trip? Wondering what is the best International Data plan while you are away?  Wondering what your bill is going to look like? If you have these questions or any others, join us for our next Knowledge Sharing Session, Hello World: International Calls, where the AT&T experts will be there to answer and help you avoid an outrageous bill when you come back from vacation!

 

Traveling before our Knowledge Sharing Session? Not to worry, you can still check out our plans to see what best suits your needs!

 

Not sure what plan works for you, you can check with our Online Travel Tool Based on your destination!

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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1 Attachment

ACE - Professor

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1.7K Messages

7 years ago

@RhodesMan To be honest,USA and Canada cell phone network never thinking of making money out from Tourist.
The SIM card I was talking about early for Iceland,come with the tourist attraction coupon book,you need to paid ISK 1,000 for the book on the flight to Iceland, that is US$10. Also the service you can only use in Iceland only,no roaming !!
So it is also using it or lost it. NO NO refund !!Man Tongue
I had taken out all the Canada Sim cards from my Canadian phones,I put in a SIM card from Ireland and a SIM card from UK.
Because both cards are kind of from EU,they have a very good deal when roaming in EU .Something like 2 euro for 200MB data for a day,making call inc. long distance are 0.18 euro a minute.
Talking about my Canadian phone,roaming calls in here is US$3 a minute,Data is US$ 4per MB,because I am using prepaid service .
We all know the maths .....I think !!Man Mad

Tutor

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6 Messages

7 years ago

where is the ask ? button I cant seem to find it Thank You

 

Employee

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169 Messages

7 years ago

Hi all,

 

I will be going to Mexico for a trip in the middle of next month. I JUST logged into my account at www.att.com to see what my options would be. The system asked where I would be traveling and gave me a recommended plan. Luckily I was on a qualifying plan that supported Roam North America, and no changes needed to be made or charges added with the exception of me accepting the terms and conditions. I recommend checking our Online Travel Tool to and see what it recommends!

 

ChrisZ

 

Former Community Manager

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10.4K Messages

7 years ago


@justhavingfun1 wrote:

where is the ask ? button I cant seem to find it Thank You

 


Hi @justhavingfun1

 

You can post your questions right in this thread. Just scroll down and you will see a reply area, type the question in there and hit reply. Then one of our specialists will answer it here in the thread too.

Former Community Manager

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10.4K Messages

7 years ago

All,

 

This hour we will have another pop-quiz and the first person to reply with the correct answer will win a $25 gift card!

 

Now, in order to participate you ...

  1. Must be registered and signed in as a Forum user. So if you haven't signed in or registered with the AT&T Community Forum, do so now!
  2. Must reply with the correct answer to our multiple choice question (A, B, C or D)
  3. Must only reply once per question.
  4. Must be 18-years old or older.
  5. Must not be an employee of AT&T or any of it's affiliated companies or partners

Finally, you are not allowed to be a repeat winner. You can only win once. The complete and official rules are available at https://forums.att.com/t5/custom/page/page-id/contest-rules#contest-two

 

Good luck, everybody!

Tutor

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6 Messages

7 years ago

Hello I will be going to Cozumel Mexico . I know I can use Roam Mex for that , the next day I will be going to Belize I know I can use the Day Pass plan for that , When I call AT&T they told me to add International Day Pass before I leave the States , But when I try to add Day Pass my account says it will remove Roam Mexico , It seems I can have one or the other but not both on my phone at the same time is this correct .

 

 

Former Community Manager

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10.4K Messages

7 years ago

@justhavingfun1

 

Great question, we're working on the response now, we'll have it ready in few minutes.

Tutor

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2 Messages

7 years ago

keep it up good work 

Former Community Manager

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10.4K Messages

7 years ago

Ok, everyone, it's time for our second pop quiz! Again - the first registered Forum user to reply to this thread with the correct answer (A, B, C or D) will win a $25 gift card! Complete and official rules are available at https://forums.att.com/t5/custom/page/page-id/contest-rules#contest-two:

 

What is Stream Saver?

  1. Stream Saver is Quicksilver’s distant cousin, on his mother’s side.
  2. Stream Saver streams content it recognizes as high-definition video at standard-definition quality, similar to DVD.
  3. Stream Saver helps you identify the closest lake, river or stream to your current location.
  4. Stream Saver keeps you from crossing the streams, which would cause a total protonic reversal to occur, with catastrophic results. Try to imagine all life as you know it stopping instantaneously and every molecule in your body exploding at the speed of light. It would be bad ...

 

 

Good Luck!

Tutor

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6 Messages

7 years ago

the answer is B

 

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